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Refurbly Flex
About Refurbly Flex
- What is Refurbly Flex?
- What does “a smarter phone” mean?
- Is device protection included in the monthly fee?
- How is Refurbly Flex different from buying a phone on instalments?
- Can I have multiple Refurbly Flex subscriptions?
Phone Swap / Upgrade
Invoicing
- How do I pay for Refurbly Flex?
- What payment methods do you offer?
- Why was my order declined?
- Do you charge any setup fees or hidden fees?
- What happens if I am unable to make a payment on time?
Protection & Repair
- How does your Swap Service work?
- Is device protection included with Refurbly Flex?
- What happens if my phone is damaged?
- What does the protection included with Refurbly Flex cover?
- Do I need to worry about normal wear and tear?
Business
- Why am I being billed by Refurbly Assets Holding AB?
- I received a letter stating that Refurbly Assets Holding AB has taken ownership of our devices. What does this mean?
- Who should we contact if we need help with our subscription or devices?
- Can we add or remove users during the contract period?
- How does billing work?