Why was my order declined?

When you order Refurbly Flex, a standard credit check is carried out. Refurbly reserves the right to decline an order following a more detailed credit or identity verification, even after the order has been placed.


If your order was not approved, it is usually because it did not meet our credit or identity requirements for the service.


If you believe the decision was made in error, please contact our customer support team and we will be happy to assist you in reviewing your case.

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